Professional Overview
I am an Enterprise IT and End-User Computing professional with more than 25 years of experience supporting corporate technology environments, enterprise users, and large-scale device lifecycle programs.
My career spans enterprise IT support, workplace technology operations, and technology solutions delivery across corporate environments and entrepreneurial ventures. Earlier in my career I founded and operated an IT solutions company that supported enterprise clients with hardware lifecycle programs, technology procurement, and long-term infrastructure partnerships.
Today I am based in Israel, working within a global enterprise technology environment supporting corporate users across macOS and Windows platforms. My work focuses on ensuring that workplace technology operates reliably and efficiently so employees can remain productive.
Across every role, my focus has remained consistent: helping people work effectively by ensuring the technology they depend on performs smoothly, reliably, and securely.
EXPERIENCE
Current Experience
Previous Experience
Previous Experience
Enterprise IT Support Engineer
Global Pharmaceutical Technology Environment – Israel
Supporting corporate users within a global enterprise IT environment across macOS and Windows platforms, enterprise collaboration systems, and workplace technology infrastructure.
Key responsibilities include
• End-user support across enterprise applications
Enterprise IT Support Engineer
Global Pharmaceutical Technology Environment – Israel
Supporting corporate users within a global enterprise IT environment across macOS and Windows platforms, enterprise collaboration systems, and workplace technology infrastructure.
Key responsibilities include
• End-user support across enterprise applications and workplace technology systems
• Troubleshooting macOS and Windows endpoints within enterprise environments
• Supporting enterprise device provisioning and lifecycle processes
• Assisting with mobile device enrollment and endpoint management workflows
• Supporting enterprise collaboration platforms and meeting room technologies
• Assisting with enterprise printing and workplace infrastructure systems
• Working within structured IT service management processes and enterprise ticketing systems
Previous Experience
Previous Experience
Previous Experience
Founder & Managing Director
IntelliSolutions Africa
Founded and operated an IT solutions and technology procurement company serving corporate clients across South Africa.
The business delivered enterprise hardware sourcing, device lifecycle programs, and technology services for organizations operating in financial services and corporate sect
Founder & Managing Director
IntelliSolutions Africa
Founded and operated an IT solutions and technology procurement company serving corporate clients across South Africa.
The business delivered enterprise hardware sourcing, device lifecycle programs, and technology services for organizations operating in financial services and corporate sectors.
Key areas of focus included
• Enterprise notebook lifecycle and refresh programs
• Corporate IT procurement and vendor management
• Multi-vendor enterprise hardware environments
• Large-scale notebook deployments and enterprise technology rollouts
• Long-term technology partnerships with enterprise clients
Career Highlights
Previous Experience
Career Highlights
• More than 25 years of experience working across enterprise technology environments
• Founder of IntelliSolutions Africa, an IT solutions company supporting enterprise clients across South Africa
• Generated over R280 million in lifetime sales through long-term corporate partnerships
• Managed enterprise notebook lifecycle programs includin
• More than 25 years of experience working across enterprise technology environments
• Founder of IntelliSolutions Africa, an IT solutions company supporting enterprise clients across South Africa
• Generated over R280 million in lifetime sales through long-term corporate partnerships
• Managed enterprise notebook lifecycle programs including 3,000+ corporate laptop deployments
• Maintained a 15-year supplier relationship with Dell and enterprise partners
• Delivered enterprise technology programs for organizations including
Liberty Group
STANLIB
Companies within the Standard Bank ecosystem
• Planned and delivered the Liberty Annual Challenge technology program, supplying more than 4,000 items valued at over R4 million
• Experience working across global enterprise technology ecosystems including Dell, Lenovo, HP, Microsoft platforms, and enterprise collaboration systems
PROFESSIONAL
Professional Approach
Technology delivers the most value when it enables people to work effectively.
My approach to IT combines strong technical troubleshooting with a focus on user experience and reliable service delivery. I believe successful IT environments depend not only on infrastructure and systems, but also on communication, responsiveness, and practical problem solving.
Having worked across both enterprise IT environments and technology solutions businesses, I bring a broad perspective on how technology supports organizations. I am comfortable working in complex multi-vendor environments, collaborating with stakeholders, and delivering dependable solutions in fast-moving corporate settings.
Professional Interests
- Enterprise IT Engineering
- IT Operations
- End-User Computing (EUC)
- Enterprise Workplace Technology
- Technical Customer Success
Key Strengths
• Calm and structured approach to technical problem solving
• Ability to work across multi-vendor enterprise technology ecosystems
• Clear communication with users and business stakeholders
• Extensive experience supporting corporate users and workplace technology
• Service-focused approach to enterprise IT delivery
Enterprise Environments Supported
• Global pharmaceutical enterprise IT environment
• Corporate financial services organizations
• Enterprise laptop lifecycle programs (3,000+ devices)
• Microsoft 365 workplace collaboration ecosystems
• Multi-vendor enterprise hardware environments (Dell, Lenovo, HP)
Core Skills
Technology Stack Snapshot
Technical Environment
Enterprise IT & Operations
Enterprise IT Support
End-User Computing (EUC)
Corporate IT operations
Enterprise device lifecycle management
Multi-vendor enterprise technology environments
Customer-focused technical support
Endpoint & Workplace Technology
macOS and Windows enterprise environments
Endpoint management (Jamf / Intune)
Enterprise l
Enterprise IT & Operations
Enterprise IT Support
End-User Computing (EUC)
Corporate IT operations
Enterprise device lifecycle management
Multi-vendor enterprise technology environments
Customer-focused technical support
Endpoint & Workplace Technology
macOS and Windows enterprise environments
Endpoint management (Jamf / Intune)
Enterprise laptop provisioning and deployment
Microsoft 365 collaboration environments
Enterprise Hardware Ecosystems
Dell
Lenovo
HP
Technical Environment
Technology Stack Snapshot
Technical Environment
Operating Systems
macOS
Windows 10 / Windows 11
Endpoint Management
Jamf
Microsoft Intune
Lenovo Cloud Deploy
Collaboration Platforms
Microsoft 365
Microsoft Teams
Outlook
Slack
Zoom
Google Workspace
IT Service Management
ServiceNow
Enterprise ticketing systems
Incident and request management
Hardware Platforms
Dell
Lenovo
HP
Networking Fundamenta
Operating Systems
macOS
Windows 10 / Windows 11
Endpoint Management
Jamf
Microsoft Intune
Lenovo Cloud Deploy
Collaboration Platforms
Microsoft 365
Microsoft Teams
Outlook
Slack
Zoom
Google Workspace
IT Service Management
ServiceNow
Enterprise ticketing systems
Incident and request management
Hardware Platforms
Dell
Lenovo
HP
Networking Fundamentals
LAN / WAN troubleshooting
DNS
DHCP
VPN connectivity
Workplace Technology
Meeting room technology
AV collaboration systems
Hybrid workplace support
Technology Stack Snapshot
Technology Stack Snapshot
Technology Stack Snapshot
Endpoint Operating Systems
• macOS
• Windows 10 / Windows 11
• iOS / iPadOS device support
Endpoint Management & Provisioning
• Jamf (macOS device management)
• Microsoft Intune
• Lenovo Cloud Deploy
• Enterprise device lifecycle management
Enterprise Collaboration Platforms
• Microsoft 365
• Microsoft Teams
• Outlook
• Zoom
• Slack
• Google
Endpoint Operating Systems
• macOS
• Windows 10 / Windows 11
• iOS / iPadOS device support
Endpoint Management & Provisioning
• Jamf (macOS device management)
• Microsoft Intune
• Lenovo Cloud Deploy
• Enterprise device lifecycle management
Enterprise Collaboration Platforms
• Microsoft 365
• Microsoft Teams
• Outlook
• Zoom
• Slack
• Google Workspace
IT Service Management
• ServiceNow
• Enterprise ticketing systems
• Incident management
• Request fulfillment
Workplace Technology
• Microsoft Teams Rooms
• Zoom Rooms
• Extron conference room systems
• Enterprise meeting room support
Enterprise Printing
• Lexmark multifunction printers
• Printix cloud printing platform
Enterprise Hardware Platforms
• Dell enterprise devices
• Lenovo enterprise devices
• HP enterprise devices
Security & Device Lifecycle
• Blancco secure data erasure
• Enterprise device provisioning
• Hardware lifecycle management
Networking Fundamentals
• Endpoint connectivity troubleshooting
• LAN / Wi-Fi diagnostics
• VPN connectivity support
CONTACT DETAILS
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